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Troubleshooting - Page 2

PowerCost Monitor

The power usage shown on my Display Unit is not updating or is

unusually low.

Try turning on an electric appliance that consumes a large amount of power

such as a stove or dryer. If the values on the Display Unit do not start to update

within a few minutes, then the Sensor Unit is likely not aligned correctly on

your utility meter. Try repeating the appropriate alignment steps described in

the Installation Guide.

The temperature shown on the Display Unit does not match weather

reports or appears to be incorrect.

The temperature shown on the Display Unit is the ambient temperature at your

utility meter; it may vary from other sources, such as TV weather reports, because

of distance and other factors. Also, if your utility meter is exposed to direct

sunlight during any part of the day, then the reading will be higher than normal.

The reading will return to the correct value when the utility meter is in the shade.

My Display Unit behaves erratically and shows illogical values.

Should your Display Unit start displaying any unexpected values, reset it to the

factory settings by pressing on the PROG/SYNC and CLEAR keys simultaneously

until you hear 3 beeps (about 5 seconds). However, doing so will erase all your

existing rate entries and you will have to follow the instructions in Steps 6 and 7

of the Installation Guide to setup your Display Unit again.

The consumption information shown on my Display Unit is not correct

and it jumps randomly.

Several factors can affect the accuracy of the information shown on your Display

Unit and they all relate to interference. If your neighbour also has a PowerCost

Monitor system, you may be receiving their information. In this case, you need

to change the Sensor Unit address and resynchronize the Display Unit. Repeat

Step 10 in the Installation Guide, but press and hold the RESET button for five (5)

seconds. The Sensor Unit then selects a new address randomly on which to base

the synchronization.Wireless devices, such as weather stations or old-style baby

monitors and cordless phones, transmit information on frequencies similar to

the PowerCost Monitor. If you have a wireless weather station try turning it off

briefly and check to see if the PowerCost Monitor Display Unit returns to normal

operation. If it does, then check to see if you can change the weather station’s

operating channel.

My display Unit is showing SLEEP and dashes. What do I do?

This means that your Display Unit has stopped receiving the signal from your

Sensor Unit for more than 10 minutes. Go to your Sensor Unit, taking the Display

Unit with you. Remove the batteries from the Display Unit and put them back in.

After a few seconds, press PROG/SYNC unil you hear two beeps to put the Display

Unit in ID mode, then press the RESET button on the Sensor Unit. Normal

operation should resume.

The total shown on my Display Unit does not match the total shown

on my electricity bill.

In order for the two totals to match, you would need to clear the totals on the

Display Unit on the exact day and time the utility company reads your meter. In

addition, your electricity bill also may include other fees, as well as any applicable

taxes. The total amount shown on the PowerCost Monitor is accurate, but is

really meant as a reference to indicate how much power you have consumed since

you last cleared the totals. For example, if you clear the totals at the beginning of

every monthly cycle, then you can use the PowerCost Monitor to compare against

your monthly budget.

document is subject to change without notice.

Blue Line Innovations and PowerCost Monitor

are trademarks of Blue Line Innovations

Incorporated. All other trademarks are the

property of their respective owners.

Printed in China. PN BLI-00299R001

Blue Line Innovations Inc.

187 Kenmount Road

1st Floor, ICON Building

St. John’s, NL Canada

A1B 3P9

[email protected]

www.bluelineinnovations.com

Toll Free: 1-866-607-2583

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