Blue Line Innovations PowerCost Monitor Betriebsanweisung PDF herunterladen (Seite 3)

Troubleshooting - Page 1

PowerCost Monitor

I am unsure of my utility meter type. How can I find out which type

of meter I have?

The illustrations in Step 4 of the Installation Guide represent various kinds

of meters that we have grouped arbitrarily under “types”, based on different

sequences of operations that are required to mount a Sensor Unit correctly.

The majority of existing meters fall under one of these generic types. Determine

which illustration most closely matches your meter, and remember to follow the

installation instructions for that meter type. Also find the meter’s power factor

on the face of the meter and write it in the box labeled “Power factor”. The power

factor is a number (usually 1.0 or 7.2) preceded by two letters (usually Kh or Ks

or Kt). Proceed with the installation steps in order and, in Steps 8 and 9, follow

the installation instructions for that meter type.

After installing the Sensor Unit on my meter and pressing the RESET

button, nothing happens. The red indicator does not light up.

The STATUS light in the Sensor should light up solid red within 10 seconds

afterpressing the RESET switch. If it does not, try these steps:

1. Confirm that the batteries are inserted in the correct orientation. + and –

symbols are printed on the green circuit board inside the battery compartment.

2. Confirm that the batteries are not dead. We recommend lithium batteries for

longer life in freezing conditions.

3. Confirm that the battery lid is closed and screwed down. The lid has to be

fastened down for the batteries to make contact.

The red STATUS indicator on my Sensor Unit is flashing rapidly.

Is this the indication of a problem?

The STATUS indicator starts flashing very rapidly if the Sensor Unit still has not

detected the signal of a meter 20 minutes after being powered up. This is normal.

Simply press the RESET button and wait 10 seconds for the STATUS indicator to

light up solid. You can then proceed with the installation as described.

My Sensor Unit STATUS LED is flashing regularly, but every now and

then, there is an extra flash. Is there anything wrong with my unit?

This is exactly what you should see. Electronic meters produce one single

pulse every time you have consumed one watt-hour. When the Sensor Unit first

detects a pulse from an electronic meter, the STATUS indicator starts flashing.

Thereafter, the indicator keeps on flashing at the same frequency, but in addition,

it will flash once every time it reads a pulse from your meter, at intervals that vary

according to your current rate of electricity consumption. This periodic irregular

flashing is absolutely normal.

When I try to synchronize my Display and Sensor Units, the Display

Unit keeps showing “id” on the screen.

This indicates that the Display Unit is in ID mode, meaning that is searching for

your Sensor Unit. Press the RESET button on the Sensor Unit. If the Display Unit

remains in ID mode, move it to a location between 2 and 10 feet (60 cm to 3m)

of the Sensor Unit, and then press the RESET button again.

The Sensor Battery indicator shows a low battery level, but I installed

fresh batteries not long ago.

Regular alkaline batteries can become exhausted very rapidly when it is extremely

cold outside. If you are expecting an extended period of temperatures below

-20°C (-4°F), try using lithium type AA batteries in the Sensor Unit. These

batteries are commonly available and they provide better performance in cold

weather.

The Sensor Unit appears to have detected my meter properly, but I only

see dashes (--) on my Display Unit.

This indicates that the Display Unit is not receiving transmissions from the

Sensor Unit. Ensure that the Display Unit is located within 100 feet (30m)

of the Sensor Unit. Note that each wall of your house reduces the range by

approximately 15 feet (5m). Also, aluminium siding on your house will

significantly reduce the range. If this is the case, try to position the Display Unit

so that there is a window between it and the Sensor Unit.

If neither range nor wall construction seem to cause be the problem, repeat

Step 10 in the Installation Guide to re-synchronize your Display and Sensor Units,

ensuring that you keep the RESET button pressed for at least 5 seconds.

Lastly, it is possible that the batteries in the Sensor Unit are exhausted. Replace

the batteries with fresh ones.

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