Blue Line Innovations PowerCost Monitor Spezifikationen PDF herunterladen (Seite 2)

Troubleshooting

If you do not see your problem listed here, or

you are still unable to get your system working

properly, more information is available at

http://www.bluelineinnovations.com/Products/

PCMWiFi. You may also send an email to

[email protected] describing

the difficulty you are having or call us toll-free

at 1-866-607-2583.

Q. I can’t get my device to connect to my

wireless network.

A. The most likely cause is that you might have

entered incorrect information about your wireless

home network during device setup. Run the

PCM WiFi Setup Wizard again and ensure that

the wireless settings of the PCM WiFi device

exactlymatchthesettingsofyourwirelessrouter,

especially the passphrase. To see the letters you

type,clearthe“Hidecharacters”checkboxinthe

PCM WiFi Setup Wizard.

Also, your wireless network must support the

802.11b Wi-Fi protocol. Many new routers have

this feature turned off and you should turn it on.

See you router’s documentation for instructions

on doing this.

Q. I set up my PowerCost Monitor but how do

I know it is sending information to Microsoft

Hohm?

A. During normal operation the status LED on

your PCM WiFi device will be GREEN most

ofthetime.ItwillflashREDapproximately

every 30 seconds when it receives information

from the sensor unit on your electricity meter.

It will flicker when it is uploading your usage

information to Hohm.

If the status LED is solid AMBER it means that

your unit has disconnected from the sensor

unit. This could be because it is too far away

or the batteries in the sensor are weak. Try to

re-synchronize the PCM WiFi device and sensor

unit by pressing and releasing the SYNC button

on the top of the PCM WiFi unit. The status

LED will turn AMBER and the device will listen

continuously for transmissions from the sensor.

When it receives one, the status LED will turn

GREEN again.

If within one or two minutes the status LED is

still AMBER, you may need to force a resynchro-

nization of the two units. Hold the SYNC button

on the PCM WiFi unit down for 5 seconds until

the RED status LED flashes, and then release the

button.Next,presstheRESETbuttononyour

sensor unit. Check the PCM WiFi status LED

to ensure it is GREEN and that it flashes RED

approximatelyevery30seconds.Atthispointthe

GREENstatusLEDshouldalsoflickerapproxi-

mately every 30 seconds indicating information

is being sent to Hohm.

Note: It may take a few minutes for the

synchronization to complete.

If resynchronization fails it is possible that your

PCM WiFi device is either out of range of the

sensor or very close to the range limit. Move the

PCM WiFi device closer to the sensor unit and

repeat the steps above to try and re-synchronize

your device.

Q. I’ve attempted to re-connect my PCM WiFi

device and sensor unit but the status LED is

still AMBER.

A. It is possible that your sensor unit ID has

changed, which can occur if you hold the sensor

RESET button down for more than 5 seconds.

Press and hold the SYNC button on your PCM

WiFi device for 5 seconds until the RED status

LED flashes on and off. Then press and release

the RESET button on your sensor unit. This will

connect the two devices with the new sensor ID.

Q. Can I see the status of my PCM WiFi device

from my computer?

A. Yes. Open a web browser and type:

http;//pcmwifi.Thedevicestatuswillbeshown.

You can refer to the information presented as

needed in the sections on the previous page.

Note: if you changed the name of your PCM WiFi

device,thentype:http://yourdevicename(e.g.,

http://mypcmwifi).

Q. I have setup my PCM WiFi device but I’m

not seeing any energy usage in my Microsoft

Hohm account.

A. In order to see your home’s electricity usage

in Microsoft Hohm you need to link your PCM

WiFi device to your Hohm account. Check the

PCM WiFi device Status page and verify the Wi-Fi

status information. If the Hohm Connection

indicates “NOT LINKED” then re-run the setup

wizard to link your device to your Hohm account.

When successfully linked you will see “LINKED”

in the Hohm Device Status and the last upload

time will indicate how long ago your device

sent information to Microsoft Hohm. The time

is followed by a 3-digit number. This number

should be between 200 and 299. If it is 300 or

moreyourdeviceisexperiencingaproblem

uploading information to the Microsoft Hohm

system.Gotohttp://bluelineinnovations.com/

Products/PCMWiFiandcheckoutourFAQs

for a listing of codes and their meanings.

Q. The last reading from the PowerCost

Monitor sensor was 45 seconds ago, not 32.

Is this a problem?

A. If your “Last Reading Time” is occasionally

morethan32secondschecktheSignalQualityon

the PCM WiFi Status page. If it is less than 100%

it is likely that your PCM WiFi is on the edge of

its range limit. Move it closer to the PowerCost

Monitor sensor unit. It is also possible that the

batteries in your sensor unit are getting weak

and may need to be replaced.

Q. Can I update the software in my PCM WiFi

device while it is connected to my wireless

network?

A. No. In order to install an update in your device

you must attach it to your computer using a USB

cable and use the PCM WiFi Setup Wizard. When

you start the wizard it will automatically check for

available updates and give you the opportunity to

install them.

WiFi Status

Network Address

— is the IP address of the

PCM WiFi device.

Hohm Connection

— informs you whether or

not your PCM WiFi is linked to Microsoft Hohm.

If you are having problems linking to Microsoft

Hohm please refer to the Troubleshooting Section

for assistance.

Last Upload Time

— the time elapsed since the

PCM WiFi attempted to upload information to

Microsoft Hohm. The number in brackets is the

upload result code. A code of 200-299 indicates

a successful upload. Codes over 300 indicate

an error. Such an error could be a result of a

slow Internet speed and should clear itself. If,

however, an error value persists please refer to the

Troubleshooting Section for more information.

Sensor Status

Temperature

— displays the outside temperature

at the location of the PowerCost Monitor sensor

unit. Temperature is updated every few minutes.

Battery

— will be “normal” or “low”. If “low”, the

batteries in the sensor need replacing. The sensor

runs for up to one year on two AA batteries under

normal conditions. Cold temperatures can affect

battery performance so to avoid any interruption

in service, we recommend changing the battery

twice a year.

Signal Quality

— the values displayed indicate

the signal quality received from the sensor unit.

Less than 100% indicates the sensor may be out of

range or there is interference.

Last Reading

— the elapsed time, in seconds,

since the PCM WiFi device received informa-

tion from the PowerCost monitor sensor. If this

number is more than 32 seconds, please see the

Troubleshooting Section of the guide.



Status Light Behavior

LIGHT STATUS

Solid RED PCM sensor unit not connected.

Wireless network off.

Alternating

RED/AMBER

PCM sensor unit not connected.

PCM WiFi connecting to wireless

network.

Solid AMBER PCM sensor unit not connected.

Wireless network connected.

Flashing

GREEN

PCM sensor unit connected.

PCM WiFi connecting to wireless

network.

Solid GREEN PCM sensor unit connected.

Wireless network connected.

Single flash

RED

PCM sensor unit sending out

data.Occursapproximatelyevery

30 seconds.

Flicker GREEN Information being uploaded

to Microsoft Hohm. Occurs

approximatelyevery30seconds.

The following is a description of the status

information presented on the PCM WiFi device

web pages. To see this information use your web

browsertogotohttp://pcmwifi(Note:ifyou

changed the device name during the setup enter

that name instead)

Energy Usage

Note: This information is not visible if your wireless

network uses “Open” security

Present demand

— displays the total energy

that is currently being used in your home.

Total Consumption

— displays the energy used

since the installation of your PCM WiFi.

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