
8
Install Your Sensor Unit Frequently Asked Questions
6
START – Read SAFETY PRECAUTIONS first
IMPORTANT: Turn on a high energy-consuming appliance in your house, such as
your electric stove or dryer. This will temporarily increase your electricity consump-
tion and enable the Sensor Unit to begin reading your meter’s output in less time.
1. Go to your meter, taking the following items with you:
➢
This Guide
➢
Sensor Unit
➢
A clean damp cloth
➢
1 large Flat Head screwdriver
➢
Clear Alignment Template (if you have a Type 4 meter)
➢
Stepping stool or ladder if your utility meter is located higher than eye level. DO NOT
USE A CHAIR OR OTHER UNSTABLE PLATFORM.
2. Perform the installation steps for your type of meter (which you determined in
Section 3).
Type 4 Meters:
1. Stand directly in front of your meter, at a height where you can see the optical port.
The optical port itself looks like a small protruding pipe in the center of the top
portion of the meter. Carefully wipe the meter dome clean with the damp cloth.
2. Hold the template with the protruding tab facing
you and the white arrow pointing away from you.
Peel off the adhesive backing.
3. Position the template on the meter so that the
horizontal white line on the template follows the
front edge of the meter dome, and the white arrow
points straight to the optical port.
4. Carefully stick the template to the dome, pressing
it in place on top first, then on the protruding tab
down the front of the dome.
5. Slide the Sensor Unit over the glass dome and
align the edges of the Sensor Unit body with
the white side lines.
6. Tighten the hose clamp
A
until the Sensor
Unit is snug, but can move just enough to allow
for adjustments.
7. Open the Sensor Arm latch
G
and sight down
the opening. You see a vertical plastic tab painted
white on the inside of the Sensor body.
8. Sighting through the opening, position the Sensor
Unit so that the white plastic tab on the body is
aligned with the arrow on the template.
9. Press the RESET button and wait 10 seconds.
The red STATUS indicator turns on solid.
10. Keeping the white lines on the body and
template aligned, slowly and gently push or
pull on the Sensor Unit until the red STATUS
indicator starts flashing regularly, indicating
that the Sensor Unit has detected the signal
from your meter. Within 1 minute, in addition
to the regular flashing, you should see an extra
flash every now and then, depending on your
rate of electricity consump tion. These extra
flashes are normal, and indicate that the Sensor
Unit is reading the meter’s output correctly.
Note 1: The STATUS indicator stops flashing after 2 minutes, in order to
maximize battery life. If you have not seen at least one extra flash by then,
please read the Troubleshooting section in your User Guide.
Note 2: If the STATUS indicator doesn’t flash at all and stays lit solid, prepeat the
steps above and recheck for proper alignment.
Q. I can’t get my device to connect to
my wireless network.
A. The most likely cause is that you might
have entered incorrect information about
your wireless home network during device
setup. Run the PCM WiFi Setup Wizard
again and ensure that the wireless settings
of the PCM WiFi device exactly match the
settings of your wireless router, especially
the passphrase. To see the letters you type,
clear the “Hide characters” check box in
the PCM WiFi Setup Wizard.
Also, your wireless network must support
the 802.11b Wi-Fi protocol. Many new
routers have this feature turned off and
you should turn it on. See your router’s
documentation for instructions on
doing this.
Q. I’ve attempted to re-connect my PCM
WiFi device and sensor unit but the status
LED is still AMBER.
A. It is possible that your sensor unit
ID has changed, which can occur if you
hold the sensor RESET button down for
approximately 5 seconds. Press and hold
the SYNC button on your PCM WiFi device
for 5 seconds until the RED status LED
illuminates. Then press and release the
RESET button on your sensor unit. This
will connect the two devices with the new
sensor ID.
Q. Can I see the status of my PCM WiFi
device from my computer?
A. Yes. Open a web browser and type:
http://pcmwifi and the device home page
will appear. Note: if you changed the name
of your PCM WiFi device, then type:
http://yourdevicename (e.g., http://
mypcmwifi).
Q. The last reading from the PowerCost
Monitor sensor was more than 32 seconds
ago. Is this a problem?
A. If your “Last Reading Time” is occa-
sionally more than 32 seconds check the
“Signal Quality” on the PCM WiFi Status
page. If it is less than 100% it is likely that
your PCM WiFi is on the edge of its range
limit. Move it closer to the PowerCost
Monitor sensor unit. It is also possible that
the batteries in your sensor unit are getting
weak and may need to be replaced.
Q. Can I update the software in my PCM
WiFi device while it is connected to my
wireless network?
A. No. In order to install an update in your
device you must attach it to your computer
using a USB cable and use the PCM WiFi
Setup Wizard. When you start the wizard
it will automatically check for available
updates and give you the opportunity to
install them.
Q. I want to set my PCM WiFi device back
to the factory defaults. Is that possible?
A. Yes. In order to erase all the settings
in your PCM WiFi device press and hold
the SYNC button on the top of the unit for
30 seconds until the RED status LED comes
on solid, then release the button. Rerun
the PCM WiFi Setup Wizard to configure
it again.
Q. Is the PCM WiFi device secure?
Can someone else see how much power
I am using?
A. If your wireless network is open (e.g.,
no security is used) then the PCM WiFi
device will not show any energy usage
when accessed from a web browser.
Q. Can I see my energy usage directly
on my PCM WiFi device
A. Yes, but only if your network is secure.
If you network uses “Open” security the
device will not display your energy usage.
Where possible it is always best to secure
your network to keep your personal
information private.
WARRANTY -
LIMITED ONE YEAR WARRANTY
Blue Line Innovations warrants this product to be
free from defects in materials and workmanship
for a period of one year from the date of sale
to the original user or consumer purchaser. Blue
Line Innovation’s exclusive obligation under this
warranty shall be, at its option, (a) to supply,
without charge, a replacement of the product or
(b) to refund the purchase price in respect of any
product that is found to be defective and that is
returned, with its proof of purchase, to the original
supplier.
This warranty excludes and does not cover defects,
malfunctions, or failures caused by misuse,
unauthorized repairs, modifications or accidental
damage.
Note: This warranty does not apply to batteries or
damage to the product caused by the use of faulty
batteries.
Warning: Changes or modifications not expressly
approved by Blue Line Innovations Inc. void the
user’s authority to operate the equipment.
This warranty is only applicable to a product
purchased through a Blue Line Innovations
authorized dealer.
In no event shall Blue Line Innovations be liable for
consequential or incidental damages.
This warranty is in lieu of all other expressed
warranties. The duration of any implied warranty is
limited to the period of the expressed warranty set
forth above.
PCM WiFi
System Requirements
· Wi-Fi accessible broadband internet connection
with 802.11b support
· PC or laptop with Windows® XP SP3 (or later)
· Blue Line Innovations PowerCost Monitor
Wireless
· 802.11B MAC (802.11B/G and 802.11n Draft 2.0
compatible)
· Up to 2Mbps data rate
· Power Output +10dBm (10mW)
Security
· 40/60-, 128-, 152-bit WEP
· Wi-Fi Protected Access (WPA/WPA2)
· Secure Socket Layer (SSL) upload to Lowe’s Iris™
Configuration & Management
· PC application to configure Wi-Fi settings and
update firmware
Physical Dimensions:
· 125mm diameter X 45mm (5” diameter X 1.5”)
· 180g (6.7oz) not including AC adapter
Power
· 100v-240v AC
· 6.4W max
Technical Specifications
PowerCost Monitor Sensor Unit
Power
· 2 AA Alkaline Batteries (LR6 or equivalent)
· 2 AA Lithium Batteries for temperatures
consistently below -20 ºC
Wireless Communications
Frequency 433.92MHz
Update Rate Approximately every
30 seconds
Range Up to 30m (100ft.) line-of-sight
(Subtract 5m or 15 feet
for each wall between Display
and Sensor Units)
Operating Temperature Range
Sensor Unit -40°C to 60°C (-40°F to 140°F)
Connecting your PCMWiFI to the Lowe’s Iris
™
Service
7
Follow the steps below to connect your PCMWiFi device to the Lowe’s Iris™ service:
1 Ensure that you have successfully completed all previous steps to install your
PCMWiFi and sensor, and that it is operating normally.
2. Log into your Iris™ dashboard at lowes.com/iris
3. Select DEVICES and then ADD DEVICES.
4. Click on the Blue Line Power Meter icon.
5. Follow the on-screen instructions. The Iris™ hub will find your Blue Line meter
reader and add it to your service.
Type 1, 2 & 3 Meters:
1. After carefully wiping the meter dome clean with the
damp cloth, fit the Sensor Unit over your utility meter
as shown, so that the Sensor Head
C
sits as close as
possible to the front of the glass dome.
2. With your screwdriver, tighten the hose clamp
A
until
the Sensor Unit is snug, but can move just enough to
allow for slight adjustments.
3. Position the Sensor Head
C
:
TYPE 1 Meters:
Position the Sensor Arm
B
so that it is inline with
the spinning disk (use the line on the Sensor Arm as
a reference) and the Sensor Head
C
is on or near the
center of the meter.
TYPES 2, 3 Meters:
Position the Sensor Arm
B
so that the dark LED
D
in the Sensor Head
C
is located exactly above the
optical port.
4. Press and release the RESET button. The red STATUS indicator turns on solid.
5. If you positioned the Sensor Head
C
correctly, the STATUS indicator
starts flashing as indicated below.
If it does not, correct the
positioning slightly.
TYPE 1 - After approximately 20 seconds, the red STATUS indicator turns off and
within two minutes, it starts flashing once per disk revolution. This is an indication that
your Sensor Unit is correctly reading the meter.
TYPES 2 and 3 - Within 20 seconds, the red STATUS indicator starts flashing regularly,
indicating that the Sensor Unit has detected the signal from your meter. Within 1
minute, in addition to the regular flashing, you should see an extra flash every now and
then depending on your rate of electricity consumption. These extra flashes are normal
and indicate that the Sensor Unit is reading the meter’s output correctly.
Note 1: The STATUS indicator stops flashing after approximately 2 ½ minutes, in
order to maximize battery life.
Note 2: If the STATUS indicator does not flash at all and stays lit solid, repeat the
steps above and recheck for proper alignment.
optical port is
on the right
optical port is
on the left
the sensor head “rib” closest to the
tip must align with the leftmost hole
or...
Q. I am unsure of my utility meter type.
How can I find out which type of meter
I have?
A. The illustrations in Section 3 of this guide
represent various kinds of meters that we
have grouped arbitrarily under “types”, based
on different sequences of operations that are
required to mount a Sensor Unit correctly. The
majority of existing meters fall under one of
these generic types. Determine which illustra-
tion most closely matches your meter, and
remember to follow the installation instruc-
tions for that meter type.
Also find the meter’s power factor on the face
of the meter and write it in the box labeled
“Power factor”. The power factor is a number
(usually 1.0 or 7.2) preceded by two letters
(usually Kh or Ks or Kt). Proceed with the
installation steps in order and, in Section 6
specifically, follow the installation instructions
for that meter type.
Q. After installing the Sensor Unit on my
meter and pressing the RESET button,
nothing happens. The red indicator does
not light up.
A. The STATUS light in the Sensor should light
up solid red within 10 seconds after pressing
the RESET switch. If it does not, try these
steps:
1. Confirm that the batteries are inserted in
the correct orientation. + and – symbols are
printed on the green circuit board inside the
battery compartment.
2. Confirm that the batteries are not dead. We
recommend lithium batteries for longer life
in freezing conditions.
3. Confirm that the battery lid is closed and
screwed down. The lid has to be fastened
down for the batteries to make contact.
Q. The red STATUS indicator on my
Sensor Unit is flashing rapidly. Is this the
indication of a problem?
A. The STATUS indicator starts flashing very
rapidly if the Sensor Unit still has not detected
the signal of a meter within 20 minutes. If this
happens check your alignment, then press the
RESET button again and wait 10 seconds for
the STATUS indicator to light up solid. You
can then proceed with the installation
as described.
Q. My Sensor Unit STATUS LED is flashing
regularly, but every now and then, there is
an extra flash. Is there anything wrong with
my unit?
A. This is exactly what you should see and
indicates that the sensor unit is detecting
information from your meter. If you don’t
see an irregular flash every now and then,
try turning on an appliance that consumes
a lot of electricity and check again.
Q. The Sensor Battery indicator shows a low
battery level, but I installed fresh batteries
not long ago.
A. Regular alkaline batteries can become
exhausted very rapidly when it is extremely
cold outside. If you are expecting an extended
period of temperatures below -20°C (-4°F), try
using lithium type AA batteries in the Sensor
Unit. These batteries are commonly available
and they provide better performance in cold.
Q. The Sensor Unit appears to have detected
my meter properly, but the PCM WiFi bridge
is not receiving any information.
A. Ensure that the PCM WiFi bridge device is
located within 100 feet (30m) of the Sensor
Unit. Note that each wall of your house
reduces the range by approximately 15 feet
(5m). Also, aluminium siding on your house
will significantly reduce the range. If this is
the case, try to position the PCM WiFi unit
so that there is a window between it and the
Sensor Unit.
If neither range nor wall construction seem
to cause be the problem, repeat Step 4 in “D”
of Section 4 to re-synchronize your PCMWiFi
device and Sensor Units.
Lastly, it is possible that the batteries in
the Sensor Unit are exhausted. Replace the
batteries with fresh ones.
If you do not see your problem listed here, or you are still unable to
get your system working properly, more information is available at
http://www.bluelineinnovations.com/Products/PCM WiFi. You may
the difficulty you are having or call us toll-free at 1-866-607-2583.
Blue Line Innovations Inc.
187 Kenmount Road
1st Floor, ICON Building
St. John’s, NL Canada
A1B 3P9
www.bluelineinnovations.com
Toll Free: 1-866-607-2583
© 2012. Blue Line Innovations Incorporated.
All rights reserved. Information in this
document is subject to change without notice.
Blue Line Innovations and PowerCost Monitor
are trademarks of Blue Line Innovations
Incorporated. All other trademarks are the
property of their respective owners.
Printed in China. PN BLI-00334R001
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